![]() You must have these all agree as to what speed the machine is set up for. Below are the critical NVM codes which need to be set correctly to match the machine’s original configuration. Important NOTE: if you remove a battery, you will want to install the new one within 30 seconds to retain whatever memory settings are currently on the Software Module.Īfter replacing the Memory Backup Battery, or the Software Module… If you don’t have access to someone with a PWS to do the proper NVM Restore, or you don’t have the NVM backup disk, you will need to re-program the memory settings manually from NVM Read / Write in diagnostics. If you try to “Pry” the battery up, you risk breaking the piece underneath which the battery snaps onto. You will want to slip a small flathead screwdriver blade under the battery and lift straight up till two contact points come loose, then go to the other side and do the same. When replacing the C35MBB… the battery is a yellow rectangular snap-on type of battery on the Software Module sub-board on the Image Processing Board. The battery can be ordered under the part number C35MBB. You should read between 2.8 and 3.0 Volts if the battery is good. ![]() Measure across the two legs on the opposite end of the battery from where the dot is found. If you suspect the NVM has become corrupted by a failing Memory Backup Battery, here are details on how to check the battery: Use Stabilant 22 on the card pin connections to help make an improved electrical connection which is protected against future contaminants and oxidation formation on the contacts. ![]() These little sub-boards are standing up in card connectors on the Image Processing Board. Power down completely, then go re-seat the Software Module and the system Memory DIMMs which are found in the Image Processing drawer at the top rear of the machine. If the machine was recently moved, the first thing you’ll want to try is checking the connections. You may see these messages or other odd messages if there is a loose Software Module (read below about what to do if the machine was recently moved), or if the Memory Backup Battery on the “Software Module” dies or you’re replacing the Software Module (with a new one or one from another machine). “Install Phase Incomplete” or “Speed Configuration Mismatch” These machines HATE having the power disconnected… it causes a lot of software problems. If that also fails to power down the machine, the Xerox support site recommends only then you should unplug the machine and wait at least 10 minutes before plugging it back in and trying to power it on again. If no button appears, attempt to use the Power Button on the left side of the machine. If possible use the button on the User Interface (U.I.). The Xerox support site recommends to customers: Wait at least 10 minutes till the “Power Down” button becomes available. “System Unavailable, do not power down until the power down message appears” Control Consoles & User Interface (UI) Parts.Drums, Blades, Charge Rolls & Other Related Parts.
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